Lesson Policies
These lesson policies are designed to ensure a respectful and productive tutoring environment for both students and the teacher. By booking lessons with Mr Zhao Maths Tutoring, you agree to the following terms:
1. Cancellations & Rescheduling
For every set of 10 lessons, students may cancel or reschedule up to 2 times without charge, provided at least 24 hours’ notice is given.
Any additional cancellations, or changes made with less than 24 hours’ notice, will be charged at the full hourly rate.
2. Lesson Format
Students may switch between in-person and online lessons at no extra cost, as long as the original time slot remains unchanged.
Requests to change the time slot are subject to availability and may be treated as a rescheduling request.
3. Payments & Refunds
Each set of 10 lessons must be paid in full one week before the first lesson in the set.
No refunds will be provided for partially completed or unused lessons.
If the teacher cancels a lesson for any reason, a make-up lesson will be scheduled at no additional charge.